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Job title : SHIFT MANAGER for MC DONALDS in UK
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Domain of work - Hospitality&Catering
Work place location - UK(different areas from England)
Experience required - 6 months
Work programme - 8h/day
Deadline for accepting candidates' CVs - 15/11/2008

REQUIREMENTS
No. of jobs/vacancies : 4
Languages required : Engleza (Fluent)
Age required : 20 - 35 years
Education level required : -
Job description / responsabilities : OVERALL RESPONSABILITIES:
To co-ordinate people, product and equipment to ensure a safe, consistent, profitable and
smooth running shift. This is achieved by a thorough understanding and awareness of the
operation; excellent people skills; quick and effective decision-making; and thorough planning,
organising and follow up.

MANAGING THE RESTAURANT:
o Opens and closes shifts without supervision and follows company security, hygiene and
safety procedures.
o Plans the shift using the appropriate pre-shifUshift changeover checklists.
o Executes the shift plan.
o Monitors raw and finished product quality before and throughout the shift.
o Ensures equipment is clean, safe and in good working order.
o Maintains critical standards for holding times, service speed and quality, raw and finished
product quality (including DPSC), cleanliness and sanitation.
o Ensures all food safety procedures are applied.
o Supervises delivery of raw and dry products.
• Follows up on the completion of planned maintenance tasks.
o Completes daily basic equipment checks (DPSC) and makes necessary time and
temperature adjustments.
• Collects information and completes appropriate incident/accident report records.
o Communicates regularly with customers to obtain feedback on OS&C.
o Effectively manages customer complaints and incidents.
o Uses frequent travel paths to maintain awareness of all areas of the restaurant throughout
the shift.
o Co-ordinates people, product and resources effectively.

LEADING THROUGH PEOPLE:
o Positions staff effectively and allocates breaks, secondary responsibilities and to-do lists
to each area of the restaurant.
o Communicates effectively with other managers and staff.
o leads by example in all areas throughout the shift.
• Trains new employees.
o Provides ongoing coaching and corrective feedback to experienced staff and floor
managers using OCls where appropriate.
o Uses a combination of directive and participative leadership styles to achieve desired
results.
o Motivates employees by understanding their needs.
o Builds team spirit to improve performance and productivity.
o Follows all appropriate HR policies, employment laws, security and safety procedures
• Applies observation, problem solving and decision making skills to manage the shift
effectively.
o Effectively delegates and follows up to use people resources efficiently.
o Presents a professional image to customers and employee

MANAGING THE BUSINESS:
o Controls labour, waste, cash and yields.
o Optimises impact of sales building promotions during the shift.
o Completes daily paperwork, including inventories, HRaT entries, cash sheets, drawer
counts and deposits.
• Orders food, paper and operating supplies.
If the job requires any autorization / qualification, please mention : Training will be offered: • Modules 1 - 4 complete, including all shift verification sections. • Front, Back and Production Control OCls completed by the GM/RM within the last month. • First Aid at Work Course • Basic Hygiene; ElectriCity at Work; Basic Health & Safety Seminar • Production Control training • Regional Development Days for Shift Managers • 3 day Shift Management Course
Job requirement : • Minimum of 6 months as a Floor Manager
- Advantage: previous experience in Mc Donalds or any other fast food
• Appraisal rating of 4 or above.
• Available to work at least 2 shifts per week.
- excellent management skills, great attitude
Work programme : 8h/day

OFFERS :
Salary / Wages : £6,50-£7/h-starting salar
Duration of employment contract : 12 months
Transport offered (from employee's country to the employer's country) : no
Accomodation offered : yes
Meal provided : yes
The date when the employee should start work : 15/11/2008
Other advantages offered by employer : Promotion possibilities to Assistant Manager
- £6.50 per hour after about 4 weeks and if candidate shows motivation and knowledge will be upgraded to £7.00 per hour

OTHER DETAILS :
-1 meal per day
- URGENT SELECTION BY THE EMPLOYER
- LEGAL BASE OF EMPLOYMENT
- QUALIFICATION OFFERED IN THE HOSPITALITY SECTOR